There is a new opportunity available for an enthusiastic Counter Assistant to work for TFC Supplies Ltd; a busy timber merchant. This will be based at our Leek Road store in Hanley, Stoke-on-Trent.

Main Responsibilities

Customer service is a vital component of this role. You’ll be expected to assist with managing stock, serving customers, answering the phone, processing payments and orders, plus other general ad hoc that may need additional support during busy periods. You must be flexible within your role, taking on other responsibilities when required. You must have excellent communication skills with the ability to communicate effectively with both customers and staff on all levels. You must be a strong team player, while being ready to get stuck in and work independently when needed.

Experience with Sage would be desirable, but full training will be provided for all aspects of the role. Therefore, a willingness to learn is essential.

Salary: Dependent on experience
Hours: 8am – 5pm Monday to Friday – weekend work may occasionally be required

To apply, please email your CV for the Counter Assistant role to:
Kayleigh Bestwick at and
Alec Fowler at